TERMS AND CONDITIONS

The conference organisers are the International Association for Community Development (IACD), supported by the Scottish Government,  Australian Community Workers AssociationJeder Institute, and Catalyse.

Registration and Bookings

Delegate Booking

Please ensure that you have received an automatic confirmation upon registration when booking on-line. The conference organisers will not be liable to guarantee the booking otherwise. If you do not receive confirmation please contact the conference organisers at info@wcdc2023fromtheedge.org.au


Changes to an Existing Booking

Should you need to amend your booking please email the conference organisers at info@wcdc2023fromtheedge.org.au

Please note that late changes to bookings result in extra costs incurred by the conference organisers. In these circumstances the conference organisers reserve the right to pass these costs on to the delegate up to a maximum of $40.00.

We are unable to accept changes to delegate names. 


Presenters

If you are a lead presenter you should register for the conference through the on-line booking system prior to 1 April 2023. Only those who have booked for the conference will able to present. Any changes to presenters in the printed program will not be possible after the 1 May 2023.

Accommodation and Travel Costs

All accommodation and travel costs are your responsibility. We recommend you make your arrangements early to get the best possible options at the best possible price.

Cancellations

Cancellation by us

The conference organisers reserve the right to modify or cancel the WCDC2023 conference if unforeseen circumstances arise. If we cancel the event we shall inform you as soon as possible and offer you a full refund.


Cancellation by you

  • Cancellation notified with less than two month’s notice, there will be a refund of 50%.
  • Cancellation notified with less than 6 weeks notice, there will be no refund.

For the avoidance of doubt, cancellations made after Wednesday 19 April 2023 but before Monday 8 May, there will be a refund of 50%. After Monday 8 May 2023, there will be no refund.

All cancellations must be made by email to the conference organisers at info@wcdc2023fromtheedge.org.au

Access Requirements

We are committed to providing an inclusive and equitable environment that fosters a positive experience of the highest quality for everyone attending the conference.

We’re proud to say that the Darwin Convention Centre is a venue where all can feel welcome. From parents with prams to the elderly and disabled, there are facilities to ensure your visit is enjoyable and accommodating.

If you are unable to attend the conference without an enabler/interpreter or signer please ensure that you state on the booking form that you will be accompanied by someone in this role by filling in the ‘access requirements’ section of the booking form. Please state the name of the person who will be accompanying you.

Travel expenses and conference fees for enablers/interpreters or signers are the responsibility of the delegate. Support may be available contact the conference organisers prior to making your booking.

If your individual circumstances require additional resources or you need further information please contact the conference organisers at info@wcdc2023fromtheedge.org.au prior to making your booking.


Auslan (Australian Sign Language)

Please advise us if your first or preferred language is AUSLAN, and we will endeavour to provide AUSLAN interpreters for the conference.


Assistance Dogs

Registered assistance dogs are welcomed at the conference.

At the conference, please ensure your dog is wearing their official jacket for identification purposes.


Reasonable Adjustment Policy

The conference organisers have worked hard to ensure that this event, and the venues that we are using, are accessible to all of our delegates. However we recognise that on some occasions we may need to provide additional support or adjustments. Whilst we make every effort to meet these requirements they must be balanced with the costs that may be incurred and the timescales given to make these adjustments.

The conference organisers operate an events planning process which identifies potential adjustment requirements in advance, agrees what is reasonable, and implements and reviews the reasonable adjustments that are made. In all cases the conference organisers reserve the right to take into account the cost of these additional adjustments against the overall costs of the event, when deciding whether or not a requested adjustment is reasonable.

We always ask delegates to make their requirements known to us at the time of booking so that we can ensure that any adjustments can be made in good time. We ask that a minimum of two weeks notice is given so that we can try to ensure that we can source the appropriate adjustment. If less than two weeks notice is given, while we will assist as much as we can, it will make it more difficult for us to comply with any requests for adjustments due to the timeframe involved.

Overseas Delegates

The conference welcomes delegates from outside Australia. However, the resources of the conference organisers are limited; this has led us to adopt the following policy on overseas delegate recruitment:

We are unable to offer overseas delegates assistance with travel arrangements – eg. contacting embassies on your behalf, passports, visas, travel permits, visit itineraries, pre-/post-conference educational and/or agency visits.

We are unable to issue individual invitations to attend the conference. There is a standard letter of invitation available on this website.

Overseas delegates must full payment of conference fees at least one month in advance of the event. If payment or proof of payment isn’t received you will be unable to attend the conference.

Please ensure that any paper correspondence that you send to us is sent ‘signed for’ delivery.

Need Help?

Contact us at {email} for any questions related to your attendance, refunds and returns.